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Frequently Asked Questions
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GENERAL QUESTIONS
We offer a range of shipping services, including import and export shipping, cargo transportation, transit and road transportation, and cross-stuffing. Our services are designed to ensure efficient and reliable delivery of your goods globally.
We maintain excellent relations with various international shipping lines, allowing us to book reasonably-priced containers on the first available vessel. Additionally, we employ daily follow-ups and regular tracking to ensure that your shipment arrives at its destination without any difficulties or obstacles.
We serve regions across Asia, Europe, and the Middle East. Our strong commercial relations with shipping lines in these regions enable us to provide competitive freight pricing and efficient shipping services
Once you book with Datam, we provide regular updates and tracking information, allowing you to monitor your shipment's progress from the comfort of your home. Our team is also available to answer any queries and provide assistance throughout the shipping process
Cross-stuffing involves transferring cargo from one container to another at intermediary ports like Jebel Ali or Mersin. Our focused team ensures the safe discharge, repackaging if necessary, and reloading of your cargo into a new container, maintaining the integrity of the packages throughout the process.
Yes, we offer comprehensive road transportation services through our contracts with road carriers. This includes both exclusive trucks and groupage options, enabling us to provide cost-effective and timely export and import solutions across European countries.
You can request a quote by contacting us through our website or reaching out to our customer service team. Provide details about your shipment, and we will offer a competitive pricing estimate based on your specific needs.
We employ modern systems and software to monitor and manage your cargo. Our expert team conducts regular follow-ups and tracking, ensuring that your shipment is handled with the utmost care and arrives safely at its destination.
Our combination of experienced professionals, advanced technology, and strong relationships with international shipping lines allows us to provide reliable, efficient, and competitively priced shipping solutions. We also offer comprehensive support, lifting all shipping processes from your shoulders and allowing you to control everything from your home.